Towing Information and Training

How to Start and Operate a Towing Business, By Wally Cass

I am going to share with you everything I know about towing including how I operated my towing business from A to Z. You will learn how to hook up to vehicles properly and show you what not to do so that you can avoid damage claims. I will provide forms that you can use to note damage to vehicles prior to hooking up. You will also learn about the different types of tow trucks and the benefits of each type. I will explain what type of equipment you will need such as chains, bridles, hooks and safety equipment, how to perform roadside assistance, service calls and the equipment needed, How to contract with the motor-clubs including their contact information. I will discuss accounting, billing, employees, how to get accounts, tow rates, wholesale, retail, the benefits of operating your business from home and the list goes on and on. I even include how to build your own custom low profile hydraulic tilt trailer which could save you thousands of dollars.

This towing information will benefit everyone whether you want to become an employee, start your own towing business or you simply want to train your employees.

I started towing as an employee in 1987 and started my own towing business in 1995. Absolutely nothing was available on the internet and I found no one that was willing to share their experiences. Fortunately you now have all this towing information available right here in the members section.

I was forced to retire from towing in 2010 due to health issues and since I had loads of time on my hands I decided to write about my experiences as a towing owner operator to help others interested in the towing industry. I decided to launch this website which covers everything about towing from A to Z (except impounds and repossessions). I have many years of experience impounding cars but I did not want impounds to be part of my personal towing business mainly due to the start up costs, impound yard, office, employees to run the yard, permits and State rules and regulations. I wanted to keep my towing business simple and cost effective so I concentrated on towing in the light duty class and towing vehicles from point A to point B and performing service calls. You may have different choices on how you would like to operate or maybe you just want to be an employee and I will share with you my experience, knowledge and give you alternative examples so that you may make some informed decisions and come to your own conclusions on what would work best for you.

Whatever you decide to do get your towing information from someone who is highly professional and has many years of hands on experience in all aspects of the towing industry. This will save you untold amounts of money and time from the experiences of trial and error.

What makes me qualified to teach you on how to tow or operating a towing business? I have been in the towing business for over twenty five years and I have towed tens of thousands of cars, motorcycles, commercial trucks, busses and all types of equipment. You name it and I have towed it. I have never had a damage claim since starting my independent towing service in 1995 and I don't think too many towing operators can actually state that. I attended training classes and was certified by CTTA to recover vehicles in the heavy duty class, although, due to economics I preferd to operate my towing business strictly in the light duty class.

There will be challenges which are to be expected however you will have the knowledge to overcome any obstacles you encounter by learning how to tow properly, winch properly, perform service calls along with the fundamentals of safety. This towing and training information with over 60+ videos and 30+ topics can be found in the members area.

To access the members area simply register, create account (see right side menu ) and then place your order via PayPal, one time payment for only $49.95 Use coupon code "HOWTOTOW" for 10% discount. I offer a 100% money back guarantee if your not totally satisfied for any reason, no questions asked. Your membership includes my support and I am happy to answer any questions that may arise.


SKU Admission to the members area


two dodge ram tow trucks

Above are two brand new trucks that I bought and used in combination with the two hydraulic tilt car trailers that I built from scratch and used in my towing business. It was a successful towing company and I am going to share with you my experience from beginning to end, sharing not only my success but also common failures so that you can avoid costly mistakes and prevent damage claims.

I began towing in 1987 and I started my own towing business in 1995. I started with very little money and I started with a truck that I already owned and I bought a cheap used trailer. When I was making a profit I purchased two new trucks and built my own hydraulic tilt trailers. After twenty five years in towing I retired and decided to help others by sharing what I know about towing and how to operate a successful towing business. This towing information and training will help those who want to become a towing operator or for the towing operator who wants to learn how to own and operate a towing business. I will share with you everything I know about towing and exactly how I operated every aspect of my towing business.

Be warned that on the internet you will find others who pretend to know what they are talking about but in reality they hire ghost writers or copy articles and write articles that they know nothing about or have no experience. I have found towing articles that are false and misleading that tell the reader how to tow improperly. They are simply trying to get a higher search ranking with Google by posting mass articles. So be careful where you get your towing information.


Get Paid Serious Money to Tow From Point A to Point B

A typical tow would take less than 15 minutes to drive to the nearest repair shop. If you billed at $65.00 hook-up and $3.50 per loaded mile, times 5 miles, then the bill would total $82.50 for fifteen minutes work. You could also bill an hourly rate for adverse weather conditions and traffic. The tow rate can be at the rate you set but you must research your competition and try to match or beat them or until you are established.

My tow rates were $65.00 hook-up and $3.50 per loaded mile. My service calls ranged from $65.00 to $80.00. Service call rates may differ and you can charge less or more depending on weather and local environments. For instance, If you have a snow storm your phone won't stop ringing and you can charge at a higher demand rate. Of course this is at your discretion. Let me put it this way, you will not have a problem paying your mortgage or truck payments.

Speaking of mortgage payments did you know that you can write off part of your mortgage payments as a home business. I wrote mine off at 25 percent! I calculated the lower level of my home as a home office and the garage as the maintenance work-space. The tax advantages of owning a home based towing business are fantastic. Working from home is not only convenient but you will save tons of money rather than leasing a yard. 


Earn Money Fast and Easy with Service Calls


You can make some really serious money fast while performing service calls such as Jump starts, lock outs, gas delivery, tire changes and of course you can choose the services you wish to perform. Most service calls such as jump starts or unlocks will only take 3 minutes or less and yet you make the minimum service call rate. This is a huge money considering the time involved. Sign on with the motor-clubs and service calls are unlimited! I will discuss how to perform all service calls including everything you need to know about the motor-clubs, what they expect from you along with their contact information and how to sign up.


Tow Smart

Protect your towing business, keep everyone safe and stay out of court. You have to operate your towing business smart and I will share with you everything I know about operating a safe towing business and how to prepare for the unexpected. Prior to hooking up a vehicle you must document the prior vehicle damage such as dents and scratches so that the customer can not blame you later for the damage. I will provide the forms that you will need. I will discuss the common mistakes that cause damage while hooking up to a vehicle and winching. By learning how to operate safely and correctly you will have a successful towing business while staying out of court not to mention the time and costs involved in customer repairs.


Owning your own Towing Business can be very rewarding

The income from towing was far better than working for someone else. I could set my own business hours and have actually more time with my family while my income increased. I bought my first house within 2 years of starting my towing business, purchased two new trucks, and built two brand new car trailers. Within 4 years I had a fishing boat, motorcycle, toys for the kids and many things that I could never afford before. I was loving my job and the money. It just does not get any better. Don't get me wrong, I worked hard but it was not for someone else.

I am going to share with you how to achieve your own success in towing. The towing industry can be very rewarding and it all depends on your dedication, knowledge and skills. Learn everything you can about towing right here in the members area. You will ultimately gain the upper hand in towing as an employee or operating your own towing business.


Online Towing Training Success

I had a member Luis Chacon contact me stating that he had started his towing business with his son after reading everything about towing in the members area. Luis and his son never drove any kind of truck before and they knew nothing about towing prior to joining They went on to make $350,000. within their first year and in a short time they grew their towing business to 10 trucks and currently making around a million a year. You can read Luis Chacon's testimonial in the testimonial section.

Members Tow truck business


Towing Competition

Check to see what your towing competitors are charging for towing and what type of equipment they are using, flatbed, rollback, wheel-lift, etc. and what type of accounts they have. For example: They may be solely invested in doing impounds and this leaves you wide open to contract with motor club accounts, roadside assistance and local business accounts with no towing competition. Once you know how your competitors operate then you will know where you stand in the towing marketplace and what your advantages are over your competitors. Use this knowledge to your advantage in your planning and sales.

Towing Accounts

Contracting with local business accounts is fairly simple.  I had to show my accounts how they would benefit from my towing service. Example: Low profile loading car trailer (no damage). Low towing rates and I provided discounts to the business owner. I was always fast to respond, professional and courteous. In some cases these local businesses are stuck with only one towing provider and the towing service is poor or late to arrive to their customers. This is where you come in. You offer fast reliable service at a affordable rate that beats the competition.

To gain motor-club accounts is also fairly simple. You can apply online to contract with any number of motor-clubs. You can provide towing and roadside services such as jump starts, lockouts, gas delivery and tire changes. You can also choose to provide only roadside services if you wish and this way you would not have to own a tow truck. I will explain more in detail in the members area including all the major motor-clubs contact information.

You don't have to focus on towing only cars. If you had a flatbed truck you could tow things such as forklifts, tractors, boats and just about anything you can think of. I have even transported hot tubs. You could contract with manufactures or factories, rental outlets, storage facilities and just about every business out there needs something hauled or moved. I would strongly suggest starting with a flatbed tow truck or rollback as you are not limited to what you can tow or transport. This leaves your marketplace wide open to unlimited potential to haul everything and anything.

I am going to share with you everything I know about towing, the operation of my business and how you can duplicate my success.

To access the members area is only a one time payment of $49.95 which includes a lifefime membership and support for any questions that you may have.

SKU Admission to the members area


This is how I got started in towing. I began working for a large towing company in San Diego, CA. They had a fleet of over a hundred trucks and eight impound yards.

fleet of tow trucks


I first began driving tow trucks in the light duty class and eventually moved up to heavy duty class. I attended training classes and was certified by CTTA to recover vehicles in the heavy duty class.

Heavy Duty Towing Recovery


These vehicles were usually involved in accidents and roll over's. Training included safety, recovery and proper winching techniques. It was a challenge to work with the heavy duty recoveries but it was also exciting. Every call was different which required some ingenuity to come up with the best solution for the task at hand. Although I had experience driving every tow truck in their fleet and my favorite truck was a Peterbuilt with a telescoping boom and long reach under lift. This tow truck could perform any heavy duty task.

peterbuilt tow truck 1992

After seven years with this employer I left to start my own independent towing business in my home state of Washington. Starting my own business in 1995 was a real challenge but it was the best decision I ever made. The rewards of working for myself and the independence that came with it made it all worthwhile. Next are two commercial towing trailers that I designed and built for my towing business in 1997 and 1998.

two tow trucks with hydraulic tilt car trailers

The trailers performed perfectly! They were not only good looking but they were also fast to load and unload. These towing Trailers have withstood the test of time and are still operating today! They were designed with a super low profile loading angle which allowed me to tow expensive exotic cars very easily like this Willy's Coupe. and with this low profile loading trailer no problem. Become a member of  and get the trailer plans to build your own superior car trailer.

tilt trailer towing willys coupe


Image below is the same trailer that I built in 1998, although the color was changed to match the truck. Extended cab trucks are long but this car trailer handles it nicely.

Car trailer towing a truck

Towing vehicles into vehicle repair shops.


towing and unloading a car at a repair auto shop

It's great driving a fifth wheel goose-neck trailer. I can jack knife the trailer and get into some really tight spaces. It makes for easy towing.

towing car into repair facility


My Towing Business Preferences

I do not have a impound yard or repossess vehicles. I like to work solely for the motor clubs, local businesses and retail accounts. My customers are friendly and happy to see me pull up and help rescue them (unlike impounds and repossessions) and I wouldn't want to operate my business any other way. However you may like the excitement that goes along with repossessions or impounds and willing to put up with customers that are upset because you took their vehicle away, but this is a individual choice and we all have our own preferences for business. Another major factor to consider is the expensive start up costs associated with a impound yard. I like to operate from my home which is not only convenient but it is also cost effective with no overhead costs. There are also other benefits as well such as deducting part of my mortgage come tax time as a home office.


What would all this knowledge be worth to you If you could save money and time in the operation of your towing business?

If after reviewing all the materials including over 30 articles and 60 plus videos and let's say you did not have damage claims to contend with or you could unlock any vehicle in under three minutes without damage and tasks were completed safer and faster then how much would this information be worth to you? How much could you save if you trained your employees with my detailed instructions, videos, and safety procedures? My videos not only show you to hook up to a vehicle but what NOT to do during a hook up. I list my "must have requirements" for towing equipment, safety gear, tools and many additional helpful items. I will show you the modern way to unlock a vehicle in under three minutes, the best way to perform service calls. I will also show you my favorite ways to get business accounts. How to bill your wholesale accounts. How to sign up with the motor clubs (including phone numbers and addresses) and what they expect from you and what you can expect from them. I discuss my personal billing rates with the motor clubs and tell you what is common or how to improve your billing rates. I also discuss proper winch out and recovery techniques with safety in mind (which are also available in the videos), how to perform service calls with the right equipment and how to avoid costly mistakes or even injury. I talk about the office work that needs to be done such as accounting, record keeping, invoicing, billing and discuss a little on taxes and employees. I also tell you my favorite place to advertise and it's absolutely FREE! I basically tell you everything I know in the operation of my towing business.


What is NOT included

I will not give you advice on impound yards or repossessions. You will have to check with your state and local agencies regarding this information. All states have different requirements, rules and regulations. If you want to operate a towing business providing towing and roadside services for the motor clubs, local businesses and retail accounts then this is my area of expertise!


You won't find this towing information anywhere else!

I have searched the internet and I can't find any detailed information related to operating a towing business. If you find any towing information it is probably minimal and not like the extensive towing information that I have laid out for you. Besides, who else is going to give you the support you need, answer your towing related questions promptly and for free?


Why am I sharing all my towing business information?

I am retired now and I feel this information should be available for people who are interested in starting their own towing business. Besides I wish I had a mentor or access to this type of information when I decided to start my towing business. It would have saved me a lot of headaches rather than trying to learn it all on my own. I actually learned the hard way by trial and error until I figured out what worked best. I can save you a lot of time and money by sharing with you what has worked best for me in all areas of the towing business. The information I am going to share with you didn't come out of a book or some bits and pieces of information off the internet. The information comes exclusively from myself and my own experience as a towing business owner and operator. This is what I do full time now, helping others to succeed in their own towing business. I am available to answer your questions anytime and I usually respond right away.


Exclusive Tilt Trailer Building Plans

Hydrailic Tilt Gooseneck Car Trailer Towing Bsiness

I am excited to let members know that I have added my exclusive trailer building plans! In the members area you have access to the plans to build the same trailer that I built in 1998 as pictured above. Warning! The trailer plans are not made by a professional plans drafter but I did my best to give my own drawings, dimensions and describing how I built it. If you are looking to sign up strictly and only for the purpose of obtaining true professional tilt trailer drafting blue prints then please do not order. The cost to hire a professional drafter to draw up blue prints would be staggering and that's not what this course is about. I want to keep the cost low and affordable so everyone has a chance to receive this information.

I actually built two custom flatbed hydraulic tilt trailers. The first trailer was built in 1997 and the second trailer which was improved was built in 1998 and is still going strong. I sold the second trailer in 2012 to a Howtotow member who drove from Colorado to WA state to purchase the trailer and he was really happy with it and said it was worth the long drive.

When I built the hydraulic tilt trailers my objective was to create the lowest possible loading angle and this trailer is very low. The trailer deck only sits 17.5 inches off the ground and therefore only needs to tilt 1.5 feet to hit the ground. Usually when you gain something in one area you lose in another area such as producing a low loading angle should make the fender height rise and make it harder to open the vehicles doors but not in this case. The car doors clear the fenders easily and we still gain the initial low profile loading angle. If you decide to build this trailer you will be happy with the looks and performance! The trailers were built commercial tough as in this example of towing a short school bus.

Hydraulic Tilt Trailer Towing Short School Bus

trailer towing short school bus


How to order and gain immediate online access to the members area.

1. Create an account, see right side menu.

2. Place order for lifetime membership, one time payment via PayPal for only $49.95, (use coupon code "HOWTOTOW" for discount). see right side menu.


All I ask is that you do not give this information away or sell any part of the contents. You can however train employees with the material. I have received positive feedback from employers who use the material to train their employees with positive results. Once you see what's in the members area I know that you will enjoy the information and I think you will agree that this is valuable information. Register first then place your order.

PayPal accepted! Once payment is received you will be automatically redirected to the members area where you can view all the information and instructional videos instantly online anytime 24/7.

I am so confident that you will benefit from this towing information that I am willing to make your purchase absolutely risk free! If for some reason you are not completely satisfied with your purchase, I will promptly issue a refund, no questions asked. I simply refuse to accept your payment unless you are 100% satisfied.


I invite you to sign up now and get instant access to the online towing information, materials, trailer plans, forms, videos, the best training and support. You will receive a lifetime membership with unlimited use of the information and videos.


Important! I strongly advise that you register or create an account before you place your order so that your account will be credited and given instant permission to access the members area.


Please register an account and then place your order to access the members area.




PayPal  accepts major credit cards and debit card transactions.  Remember that you can deduct this as an expense on your taxes.

This is a one time payment and lifetime access. You will not receive Dvd's in the mail. You will receive instant online access.


  • After payment you can come back to this page ( and login which will take you directly to the members section.
    • Use coupon code "HOWTOTOW" during checkout and receive a discount.

SKU Admission to the members area


Check out what other members had to say.

member testimonials


Next are some of the topics covered.

This does not include the 60+ videos which cover an additional 60+ topics.

  • Business Planning

  • Tow Trucks
  • Towing Methods

  • Lockouts

  • Winching

  • Towing Resources

  • Winch Wire Rope

  • Hooks and Attachments

  • How to Unlock a Vehicle in Under 2 Minutes
  • Tow Truck Inspection and Maintenance
  • Advertising
  • Dispatch Sheet (form)
  • Tire Changes
  • Service Calls

  • Towing Equipment

  • How to hook up to a vehicle properly
  • Jump Starts

  • Accounting

  • Trailer Plans

  • Basic Safety Procedures

  • Towing Motorcycles

  • Motor Clubs
  • Basic Wheel-lift Towing
  • Basic Flatbed Towing
  • Business Accounts
  • Recovery Towing
  • All About Chain Grade
  • and much more


After starting my towing business I could not imagine working for anyone ever again. I was feeling the pride of ownership and the independence and gratification that came with it.

If you want independence for yourself then get my towing training information. It may be one of the best decisions you will ever make and besides It's guaranteed 100% satisfaction or your money back.

After more than a decade of teaching hundreds of people online, refunds are practically non existent. The simple reason is that this towing information is valuable.


What Members Are Saying

  • towing Testimonial

    WOW Wally Cass! Super impressed with all the terrific information you have compiled over your career in your fantastic A-Z on Towing! Just what I was looking for.

    Thanks a $million! Sincerely, Polly Johnson
  • towing testimonial

    I love you're website it's teaching me everything. This was the best $40.00 investment ever.

  • towing testimonial

    We will do around $350,000.00 in our first year! You changed my life, and I never said thank you, so here it is "THANK YOU!"
    Luis Chacon

towing testimonial
  • testimonial

    Just want to tell you how valuable your information has been to us. I'm not sure what would have happened to our start up towing business had I not found your website. We started "towing" 3 months ago and thanks to your advise about motor clubs we've barely missed a lick.

    Jimmy and Rhonda Frady

SKU Admission to the members area






#1 Administrator 2016-09-18 02:34
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